The one thing stressed above all else when I transitioned from the medical to the psychiatric was consistency. The pajama thingy, time allowed for use of the patient phone (ten minutes per call, once an hour,tops), no profanity, food was allowed only at scheduled times, the television was on only at certain times and only programming considered appropriate was allowed- no slasher flicks, risque’ content, violent or disturbing themes (you could watch footage of a plane crash, suicide bombings or the latest updates on a serial killer at large on the news, but fictional representations of such were taboo.) Deviating from unit policy resulted in anything from a fifteen minute “time out” in your room, to winding up in restraints if your objection to taking staff direction was too rigorous. This made perfect sense. “Consistency minimizes the chances of ‘staff splitting’ by the patient.” In other words, if all patient requests, behavior, etc., are addressed in the same manner, meet the same response, they won’t go running around asking each nurse or aide for the same thing until they get the answer they want. Not adhering to this plan is a sure recipe for chaos. If I tell a patient “no” and they turn around and say- or shout- “Day shift let me do it, why are you being such a prick?” I’m going to be pissed off at the day shift, who just set me up to be a prick. See? Staff splitting. You can’t give the patients proper care and maintain a therapeutic milieu when the folks in charge are all pissed at each other. So I have to explain that, “I’m not being a prick, it shouldn’t have been allowed, and I’m sorry to let this lack of communication between shifts set you up for such disappointment… Your really shouldn’t say ‘prick.'” When I really want to say is: “That lazy-ass dipshit on days let you do it because you drive him up the wall. You intimidate that weasel, and he’d do anything to avoid anything that might lead to confrontation.” This brings me to the “discrete” approach taken with Calvin.
He was tacitly granted a free pass from consistency the first couple days he was on the unit. I may have felt comfortable making an issue of it with my peers on the non-professional level, but I also had a few years of hospital experience under my belt. When the nurses gave the word not to push policy up Calvin’s ass like I would have been expected to with other patients, I knew enough to keep my mouth shut. I really wished Calvin had felt the same. Aside from him running around in his street clothes, Calvin had no problem ignoring the phone policy. There was one patient access phone in the middle of the hall with the above described restrictions: Ten minutes an hour. We had about twelve patients on the unit at the time. Do the math. When Calvin didn’t have the phone in his hand, he’d hover around the apparatus while another patient was using it, shifting his weight from one foot to the other, muttering his displeasure and glaring at them. He was never overtly threatening, but he made damn sure the tenor of his presence was enough to make you want to drop what you were doing and just get the hell away. Some gave in, but others would cut into their phone time screeching at the well-dressed-but-rumpled manic barrister to “get the fuck away!” from them. Once he had the receiver in his hand you had to pry it away from him- literally, which I had to do several times. He wouldn’t let go, even when it was switched off from inside the nursing station. He did not waste the time he had on the phone. In between the haranguing calls he subjected his family to, he regularly contacted the police department, the courts, the bar association and the ombudsman. This is not unusual behavior for a manic patient. What set Calvin apart was that those he pestered actually responded. He wasn’t blown off as a raving nut, the usual response as these agencies were pretty well conditioned to such calls. Nope. They got back to the hospital, demanding to know what the hell was going on and what action to take. Discretion required indeed!
When Calvin wasn’t on the telephone berating his wife and grown children, or complaining to a former colleague about the abuse he was being subjected to in this “so-called hospital” and when were they going to do something about it, he would glom on to a staff member. This was almost always an aide, as we spent all of our time out on the floor. He’d position himself about half a step behind you and just off your shoulder and shadow your every move. With two aides on the floor you’d expect to be free of him at least half the time. I really wish that had been the case. One problem was the guy I worked with on evenings had been at this for several years. On top of that, he’d spent time in the “big leagues”- a State Hospital. You could duct tape a rabid skunk to his face and he’d ignore it if it suited him to. I hadn’t had enough time to develop this invaluable skill. And Calvin would not be ignored, yet knew he would be wasting his time trying to get under my co-workers skin. That made me his preferred target. The first couple days of Calvin’s admission I figured I spent, deducting the times he commandeered the telephone, ragging the shit out of the poor sod on the other end of the line, at least six hours. Six hours of him dogging my every step up and down the hall, wandering into the “day room”, handing out dinner trays (the man probably ate three bites a day the first week he was there) or standing an inch away from me when I planted myself against a wall and pretended to be taking keen interest in the activities of the other patients. Also, keep in mind, this guy hadn’t showered or brushed his teeth in at least a week. He was enveloped by an odious fog only a vulture could tolerate. It would have been only mildly irritating if he’d kept quiet. People in a manic phase won’t keep quiet any more than a fish won’t swim. His incessant verbal stream primarily consisted of insult and invective, delivered in an urgent but low monotone. For example: “Are you a sadist? Your presence here would suggest as much, though I’ve no more evidence other than your presence, and whatever circumstance that could have led to your finding work in such a place is unknown to me, but as a sadist you would find employment in such a place very gratifying….” or “Do you find satisfaction in your work? Impossible as it may seem to a normal human being, you must. I hazard to guess employment in a slaughterhouse or some other similar occupation where torment and destruction of the innocent is a prime factor would suit you as well…” or “Working here must be the culmination of many personal shortcomings you’ve neither the desire or will to either confront or correct…” and on, and on, and on. Now, Calvin was not the first patient that bombarded me with insults, but it’s one thing to get slammed by a guy who got his last pair of shoes out of a dumpster and another to be vilified by a man who made his living on elocution and logic. Calvin saved his most caustic barbs for the nursing staff, thank Christ. When he could catch one out of the nursing station he’d pounce: “I’m made to understand you are professional staff. Professional… Professional cunt perhaps.” (Odd as it may seem, the “C” word was the only profanity I ever heard him say. Must be some sort of repressed misogyny that never reared its ugly head when he was taking his meds.) There was a male nurse he particularly despised. “How sad for you,” he’d sneer, “to have to succumb to your limited intellectual capabilities which denied you the entrance to medical school, compelling you to make your way in the world forcing that pharmaceutical poison you call medication on the unfortunates you hold prisoner. Doesn’t it chagrin you? Taking orders from your betters, those quacks you refer to as psychiatrists?”
I couldn’t even hope he’d give me a break for a minute or two by switching his attention to a fellow patient. They all hated him. I first found this odd, as, despite any differences they may have had with each other, they always had a certain corps d’esprit. But Calvin wasn’t “one of them.” He hadn’t borne lifelong the consequences of their illness the way they had. He’d also established that he indeed was not “of their ilk” and expected to be treated otherwise. He couldn’t get within two steps of another patient without being told in no uncertain terms they weren’t going to put up with one second of his crap. They could threaten him with any sort of retribution they felt like. We had to intervene. Oh, I admit, I envied them. Alas, Calvin’s reign of terror was brief, his downfall began after about three days. The principal orchestrator of his ultimate undoing was his wife.
She’d not seen him since the day she called an ambulance-and the cops- and had him shipped to the ER, where a 72 hour hold was placed on him. (A word to the public: A 72 hour hold does not mean you stick it out for three days and scoot. The 72 hours -not including weekends and holidays- is the time allowed for the powers that be to initiate the commitment hearing process. After the papers were in, you had to sit and wait for the “system” to do its work. That, my friends, could last weeks.) Calvin’s wife showed up the same day Calvin got his papers, and I’ve no question it was not a coincidence. I wasn’t there to witness it firsthand, but I was given a pretty good rundown that evening. She showed up right on the heels of the serving deputy. Calvin was to have a hearing, at which it was to be decided whether to pursue more stringent intervention pertaining to his current situation, i.e., declaring a psychiatric emergency. This could include forcing medication, prolonged stay at his current location, or moving forward with commitment to the State Hospital. Calvin did not take this well. He leveled a round of insults and threats at his wife that put anything he’d said to us in the category of “warm fuzzies.” She took it without a blink. Calvin also got his first enforced “time-out”. She then turned on the staff. “Why isn’t he in pajamas? Why hasn’t he bathed? Why hasn’t he been held into account when it comes to the use of the telephone?” and any other questions she had as to why Calvin hasn’t been forced to comply with the rules the other patients had to live under. She was coming back tomorrow, and she expected to see her husband in hospital attire, clean, his hair washed and his teeth brushed. I heard her interaction with the staff was no less compromising than Calvin’s was. The gloves were off, so t’speak.
At the change of shift that day and during the quiet of Rest Hour, all members of the staff equipped with testicles were summoned to the nursing station. The order was we were to relieve Calvin of his suit, get him into the shower, scrub off what layers we could, and only turn him loose once he was clothed in hospital issue. This was his doctor’s order, no doubt made at the insistence of his wife. It took five of us. Calvin was subsequently taken from his room- where he’d retired immediately after his papers had been served and had torn his missus a new one, the only time since his arrival he’d spent a minute in there in daylight hours- and frog-marched down to one of the shower rooms. With no witnesses, Calvin was forcefully stripped bare-assed right there in the hallway (not enough space in the room itself to accommodate all that had to participate.) Cramming him into the shower room was about as easy as stuffing an angry cat into a vet-carrier. But, despite his shrieked and repeated accusations of “Faggotry! Faggotry! Faggotry!…”, he was forced into the streaming water, scrubbed down with three bars of soap and three washcloths (two of us stood guard outside), tossed a towel, which he threw back, and handed those stupid pajamas. Dripping wet, he dressed himself. Silent, he marched back to his room, his only statement was slamming the door. He spent the entire evening shift secluded. He did not come out once. He spent the whole time, which I learned doing compulsory room checks, poring over the court papers, no doubt looking for loop holes. When I popped my head inside his room, he did not even raise his head or offer a biting comment. It was a pleasant shift. As fate would have it I picked up a double shift that day. Night duty meant sitting at a table in the hallway and performing the room checks and assisting patients with whatever they needed, mostly unlocking their bathrooms or getting them an extra blanket. At three A.M. Calvin’s door swung open. He stormed down the hall to my table. He stopped, staring down at me for a few moments. I didn’t ask what he needed. He offered a severe smile, rapped the table once with his knuckles, and bestowed upon me the greatest line I would ever hear uttered in my entire time in the business of mental health: “Sir, know this: I hate you, it’s a cordial hatred, but hatred nonetheless.” He turned and stalked back to his room, not to emerge for the rest of the shift.
From that day on, Calvin was not the ever present agitator he’d been. He was still a pain in the ass, but it wasn’t with the same alacrity- or persistence- he had before. His court papers kept him busy in his room, studying them and writing refutations and arguments citing the injustice they represented. It took a lot of his time, and he amassed an impressive pile of handwritten documents. As it turned out, Calvin never went to court. His wife, tough lady, arranged a private consult with the psychiatrist, in an office, with her husband present. This was remarkable considering his condition, but she was having it no other way. The doctor complied, as long as there was someone available to intervene in case Calvin abandoned verbal abuse for the physical. Arrangements were made. Calvin was reported to have regained a little of the irrepressible spunk he displayed when he first arrived, and the session did not go well. He returned to the unit as fired up as ever and, I heard, it was not a pleasant shift. Bad idea on the wife’s part? Don’t sell the woman short. She’d videotaped that session, though as how she got the Doc to go along with this I never heard. She then arranged that Calvin view this the day before he was to go to court. It must have had the desired effect, because he requested his status be changed to “voluntary”, which dropped the court involvement and was at least a show of his intentions to comply with taking medication and such, which he had up until that point refused to do. There were a few bumps in the road, and sometimes Calvin needed a little “encouragement” to start taking meds in the beginning, but overall he slowly cleared up and was gone in a few weeks.
Calvin was not unique in diagnosis, behavior or outcome. He was, in fact, quite unremarkable in those aspects. He was by no means the most difficult patient I’d ever encountered. By no means. There would be dozens of people I’d encounter over the next seven-plus years that would make Calvin seem like a mischievous kitten. What made him stand out to me was one factor that set him apart from most patients I’d met, and would meet, and that was his family. They dealt with him directly, firmly and, for lack of a better term, urgently. His wife and children were leaving nothing to chance regarding the outcome, and were not ready to just stand aside and let the “system” deal with him. They did not let his professional and social status play any part in how he was treated, and they did not cede control to his psychiatrist alone. They were not about to let him get sucked into the usual cycle, they were not about to let him, propelled by his illness, wear them down enough for them throw up their hands believe “they did all they could for him.” I would later learn that Calvin had experienced a few “bumps in the road” related to his disorder, but had managed to avoid a full blown manic break that forced hospitalization. He’d had the encouragement from his loved ones. He also had insight, self-awareness and the discipline to accept his illness and deal with it accordingly. This was what set him apart. Somebody had his back throughout, and they pushed for the best outcome they could no matter what they had to put up with. The vast majority of people I’ve known with chronic mental health issues don’t have this. Some have family that at one time may have been equally supportive, but over many years of dealing with the illness and the related complications, both personal and bureaucratic, simply could not sustain it. Other cases it may be the patients inability or unwillingness to accept the support necessary to keep them off the treadmill. Often times it became easy to let go once the pattern took hold. Mental illness is insidious in the effect it has not just on the person afflicted, but on everyone who cares about them. As one patient told me, “When you have cancer, everybody around you at least knows there’s an end in sight.”
(Whew! So much for a thousand words… just wanted to get through it, finish what I started but not take a freaking month. That’s enough “lunacy” for now. Next time…. DEATH. See you soon.)
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